communication with citizens
For four years now I've been trying to improve the municipality's communication with citizens through social media. It's not just about informing, but also about explaining why things happen, how they work and what making them happen involves. I believe education is an important part of the office's work. When citizens understand the municipality's decisions and how it works, they can get more involved in its life, see what's happening in a wider context and have more trust in the office's work. I want to keep doing this – to use social media not just as a noticeboard, but as a space for communication, explanation and building a relationship between the municipality and its citizens.
